Shipping & Returns

*Orders placed Monday through Friday before 2:00 pm Pacific Standard Time will be shipped the same day.

Shipping Information

At PainXPro, we are committed to our customers. Shipping is free on all orders. Expedited shipping fees may apply.  Simply choose your products and proceed to checkout, and we'll take care of the rest.

Shipping is free on all orders. Expedited shipping fees may apply.

When will my order arrive?

Orders shipped with our standard shipping will arrive within 5-7 business days after your order is processed. (Excluding holidays).


Once your order is processed, you will receive a confirmation email containing the estimated delivery time's tracking details.

Shipping Assistance

Your satisfaction is our top priority. If you have a question about your order. Please contact us at

Refund Policy

Customer Satisfaction Guaranteed for all purchases made directly from If for any reason you are not completely satisfied. Please email to request return instructions/RMA 

We must receive the product in the same condition that you received it in, including the original container, outer product packaging, and the ingredients must not be fully used to qualify for a full refund.

The RMA must be requested within 30 days of receiving the product. The product must be in the original bottle and be returned with the box.

We do not accept third-party returns. Please contact the retailer where the item was purchased directly.